Privacy Policy

1. Information We Collect

We collect information you provide directly to us, including name, email address, phone number, delivery address, and payment information when you place an order or create an account.

2. How We Use Your Information

We use the information we collect to process your orders, communicate with you, provide customer service, send you promotional materials (with your consent), and improve our services.

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information with service providers who assist us in operating our business and serving our customers.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookie preferences through your browser settings.

6. Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites.

7. Payment Information

Payment transactions are processed through secure payment gateways. We do not store complete credit card information on our servers.

8. Children's Privacy

Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children.

9. Your Rights

You have the right to access, correct, or delete your personal information. You may also opt-out of marketing communications at any time.

10. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

11. Changes to Privacy Policy

We may update this privacy policy from time to time. We will notify you of any significant changes by posting the new policy on this page.

12. Contact Us

If you have questions about this privacy policy or our data practices, please contact us at support@urbanplatter.online or call +91 (022) 1234-5678.