Terms and Conditions

Last Updated: November 25, 2025

1. Introduction

Welcome to Urban Platter. By accessing and using our website and services, you agree to comply with and be bound by these terms and conditions.

2. Use of Service

You must be at least 18 years old to use our services. You are responsible for maintaining the confidentiality of your account credentials.

3. Orders and Payment

All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order. Payment must be made at the time of order placement or delivery as specified.

4. Pricing

All prices are listed in Indian Rupees (₹) and are subject to change without notice. We strive to provide accurate pricing information but errors may occur.

5. Delivery

Delivery times are estimates and may vary based on location and other factors. We are not responsible for delays beyond our control.

6. Cancellation and Refunds

Orders can be cancelled before preparation begins. Refunds will be processed according to our cancellation and refunds policy.

7. User Conduct

You agree not to misuse our services, violate any laws, or interfere with other users' experience. We reserve the right to terminate accounts that violate these terms.

8. Intellectual Property

All content on this website, including text, graphics, logos, and images, is the property of Urban Platter and protected by copyright laws.

9. Limitation of Liability

Urban Platter is not liable for any indirect, incidental, or consequential damages arising from the use of our services.

10. Modifications

We reserve the right to modify these terms at any time. Continued use of our services constitutes acceptance of any changes.

11. Governing Law

These terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of courts in Mumbai, Maharashtra.

12. Contact Information

For questions about these terms, please contact us at support@urbanplatter.online or call +91 (022) 1234-5678.